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Frequently Asked Questions

To order your purchase:-

  1. Click Add to cart button on the products you wish to purchase.
  2. Click Continue Shopping to continue add other products into the cart or click Checkout to proceed your payment for the products.
  3. You'll reach a login page where you need to login to your account using your Username and Password. IF you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the Shipping Address page and click next button.
  5. From here, you need to select your shipping methods and click next button.
  6. Next you'll need to choose your payment method then click next button.
  7. After the steps before this have been done, you need to reconfirm your billing details and agree on the terms and condition.
  8. Click Confirm Order to complete the order.

White Store offers various kind of Payment Methods as shown below :-

1. Credit Card
Via Ipay88 (Visa or Mastercard / Internet Banking)

2. Invoice / Cheque / Offline Bank Transfer Bank : Public Bank
Bank Account : 3211524227
Account Name : White Store 3L

After you made the payment, please send us the payment details of : Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : [email protected]

Note: Your purchased products will not be delivered until we have this confirmation.

Log-in your account* Click on Account Maintenance *Edit your account information and Shipping address here.

1. Click on "Lost Password?" and fill your email that used to register the accountin the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

- Please send an email to our customers service email at [email protected] with the message title Request to cancel order in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.

All products transaction currency will be done in MYR

Delivery usually will takes about three to five working days

Sorry that we're unable to clear your doubts in the F.A.Q page.
Please kindly send us an email to [email protected] for us to clear your doubts.

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